Mayor Kenney and City Council Announce Violence Prevention Hotline | Local News


Together with the Philadelphia City Council, Mayor Jim Kenney has partnered with United Way of Greater Philadelphia and Southern New Jersey and 211 Southeastern Pennsylvania (SEPA) to announce a new 24-hour helpline for the violence prevention.

By dialing 2-1-1, callers can access services related to gun violence prevention in their neighborhood.

The hotline will offer real-time support seven days a week via phone call, text, email or website chat.

“In 2022, we continue to strive to strengthen collaboration and coordination across all of our departments, especially those dedicated to getting to the root of our gun violence crisis,” Kenney said. “Today is an important step in our fight against this crisis – a step that will help save lives while connecting people to the essential resources available in our communities. The creation of a hotline for the prevention of violence will improve our ability to provide needed services while increasing our ability to get people to the resources and services they need in a timely manner.

The goal of the helpline is to reduce the likelihood that individuals will engage in violence by providing essential prevention and intervention services. Also, to connect those experiencing high levels of crime to appropriate resources.

“When people in our neighborhoods are exposed to violence, it can feel overwhelming and they don’t know where to turn,” Council Chairman Darrell L. Clarke said. “That’s why we need a one-stop shop like this new Hotline. Call 2-1-1 – and whatever different types of services you need to keep you or your neighborhood safe, the City will connect you with the right person or agency to help you right away.

• Intervention in case of conflict

• Youth Violence Prevention

• Referrals to community violence prevention organizations

• Neighborhood crisis mediation services

• Workforce Development and Jobs Training Programs

• Behavioral health and crisis support services

• Community support services (i.e. community improvement program; licensing and inspections) for vandalism, graffiti, litter and vacant lots

• After-school programming, mentoring and academic support services


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